Pintail Lanka Holidays
 Payment Options

For the guests in Sri Lanka

1.      Speed Post or Courier a cheque to our office.
2.     Make a cash / Cheque payment in Commercial Bank ATM's or Branch in favour of         "Pintail Lanka Holidays" A/c no 1182006543, Branch: No - 191 Negombo road,
         Main street Giriulla.
3.      Internet Banking - Our Account Details - Beneficiary: Pintail Lanka Holidays, A/c no
        1182006543, Beneficiary’s Bank: Commercial Bank, Branch: No - 191 Negombo road, Main          street Giriulla, SWIFT Code: CCEYLKLX
4.      VISA - credit card : mobile phone to make secure payments to us anytime via an IVR         (Interactive Voice Response System) . You can make payment from anywhere anytime. The
        process is extremely simple, takes only a few seconds to complete & does not require you to         download any application on your mobile

For the Overseas Guest

1.    Wire Transfer - Details Correspondent Bank Please check this LIST
       Beneficiary Pintail Lanka Holidays, A/c no 1182006543
       Beneficiary’s Commercial Bank, Branch: Main street Giriulla. SWIFT Code: CCEYLKLX


Governing booking of reservations/tours for the clients
(The Tourist is hereby is requested to read all these conditions carefully as he/she shall be bound by them)

When any booking is made and it is accepted by us either on the web or by email, telephonic/fax confirmation it constitutes a contract between you and Pintail Lanka Holidays.

All bookings are taken on the condition that you accept these terms and conditions.

We are holiday facilitators only. Our role is confined to selecting and presenting to you hotels that conform to a certain standard of service, so that you can make an “informed choice” about the Hotel/Tour whose services you want to avail of. We act as a medium through which you can access information about the various hotels/resorts/palaces, their prices and the packages they offer. We only select and inspect the services provided by the independent contractors and have no control in running any of these services. We cannot be held responsible for any delayed or improper services provided by the independent agency and also for any injury, death, loss or damage which is caused by the act or default of the management or employees of any hoteliers, who are the independent entities / contacts and we have no control over them. We are also not responsible for the delay or deficiency in services provided by the hotel or any other service provider or/and any act or actions of co-travelers or co-passengers. The company shall in no circumstances what so ever is liable to the client or any person traveling, for any death, personal injury, sickness, accident, loss, delay, discomfort and an increase expenses.

Prices mentioned on the website, brochures etc are subject to change due to increase in tariffs by hotels, transporters or other independent contractors or due to the imposition of new taxes.
Certain hotels charge a security deposit on check in, which is refundable on check out after deducting any expense borne by the tourist. All passengers are liable to pay this deposit.

All information given in our website or in our brochures is based on the information available at the time of publication. Our site description are of amenities normally available .We reserve the right to change any brochure or information on the website before or after your booking due to any events beyond our control. In case we are aware of any changes, sufficiently in advance we will notify you at the time of booking.

The “star status” on which the hotels are graded is based on our evaluation of the quality of services/amenities they offer and is commensurate to the pricing of the package. The “star status” denoted on our website may or may not be the same as granted by the Central/ State Tourism Board or any other authority authorized to do the same.

We / Pintail Lanka Holidays, apply exactly the same policy of the concern Hotel / Service provider. Any refund applicable will be issued only after receiving the same from the Hotel/Service provider in the form of hard copy.

Any claim or complainant by the client must be notified to the Company in writing within seven days of the end of the holiday tour. No claim notified to this Company beyond this period will be entertained and the Company shall incur no liability whatsoever in respect thereof.

For all claims or disputes of whatsoever nature relating to the Clients, claim of deficiency in service or the like, the same shall be resolved by a Sole Arbitrator to be nominated by the Company. The arbitration shall be in held in Mumbai. The arbitration shall be governed by the provisions of the Indian Arbitration & Conciliation Act 1996.

All rights reserved with Pintail Lanka Holidays, Mail -